Certificate in Conflict Management


The Center for Peace and Justice coordinates a special course of study in conflict management designed to give students concentrated preparation for practical peacemaking in their work, church, community and family. Students will study the theory of communication and conflict resolution, be introduced to relevant skills, and equip themselves to apply this learning in a variety of action settings.

Credits taken toward the certificate may also be applied also toward general education, major or minor requirements. Successful students will receive a certificate of completion upon graduation.

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Certificate Requirements

Required Courses (15 hours)

Complete the following:

A study of communication principles found useful in managing conflict productively. Focus is given to conflict occurring in institutional and organizational settings between individuals and groups. Attention also is given to conflict in social, national, and international settings. (Identical to PSCI 310.)
A study of mediation skills and their uses in community disputes, including neighborhood conflicts, public policy issues, and as court-annexed alternatives to litigation. Students also will examine the impact of mediation on democratic political theory, on the theory underlying our adversarial legal system, and on Christian views of conflict in the public arena.

Choose one of the following:

A presentation of key principles of persuasion as they are reflected in typical organizational communication contexts. Focus on developing a planning sequence that will function as a practical guide for designing, executing, and evaluating communication events. Students will be expected to develop a "real world" communication event, e.g., publicity campaign, speech, newsletter. Prerequisite: COMM 100 Introduction to Communication or equivalent.
Theoretical and reflective study and guided experience in dyadic and small-group communication, with attention given to interpersonal communication, listening behavior, nonverbal communication, and conflict resolution.

Choose one of the following:

A study of theory and technique of person-centered counseling. The course is designed to teach basic theoretical postulates and to focus on effective intervention skills for those anticipating future work in Christian ministries, teaching, or mental health settings. Recommended as a prerequisite for field experience work (PSYC 475). (Identical to CHMN 381.) Prerequisites: PSYC 150 General Psychology and sophomore status or above. Recommended: PSYC 330 Personality Theories.
This course examines the complex and dynamic interactions of people and organizations in society. Particular focus will be on organizational theory, human perception, motivation, group dynamics, power, conflict, culture, leadership, organizational development, and managing change. Prerequisite: MGMT 260 Principles of Management.

Complete the following:

Field experience in a conflict resolution or mediation program or agency tailored to the individual student's needs.  (3 semester hours)

Should be taken after PSCI 410 Community Mediation or concurrently with it.